Enhance Your Business: Start a Hangout!

Since Google+ hit the scene there is is one feature that has really taken off: Hangouts. Hangouts is not just an ordinary video chatting service. Unlike most similar services, ie. Skype, Oovoo or Facebook video chat, Hangouts lets you chat with up to 10 people at once. The best part? It’s totally FREE!

Google+ Hangouts

Sure, Hangouts is great for keeping in touch with friends and family, but did you know it could help your business too? Here’s a couple ideas on how to use Hangouts to make your business THAT much cooler.

1) Get customer feedback

Launching a new product? Get feedback before the big release. See what your customers think before you release it to the public. Or simply get feedback on your current products and services. Ask a few fans to join you and tell you what they think. They will appreciate the enhanced interaction.

2) Do a demonstration

Give your customers a behind the scenes look at what you do. Show them your design process, show them how you fix your cars or build your bikes. Everyone likes to be let in on a few secrets. Let your customers get to know you better

3) Customer Service

Hangout online for a while. Let your fans know you’re available for questions and see what happens. You might meet some interesting people!

4) Have team meetings. Meet with your clients, your coworkers, your developers. Sure you can do this on Skype, but remember, Google Hangouts is totally free.

Share with us some ideas you have for using Google+ Hangouts! And don’t forget to add us to your Google+ circle!

Add ConvoSpark to YOUR circle! 

Google’s New Way to Search: Love it or Hate it?

Yesterday, Google announced it’s new way to search: Google Search Plus Your World. With this new feature, a Google search brings up not only relevant content from the public web, but also relevant content from your personal circle of friends. Type something into the search box. If you’re connected to Google+, Google will display which of your connections have talked about or produced content relating to your search term. So if I search for “peanut butter,” my search results show that peanut butter has been mentioned by my personal connections 40 times. 

In addition, if you search for a person, their profile will be the first thing displayed. This has sparked a big debate among users and some major complaints from Twitter. Now, Google is the biggest search engine on the web. It’s goal is to find the content most relevant to what you need. The question is, do your personal connections have the answers you’re looking for? Now if they do, then this personal customization is a good thing. But if, not the the information my friends provide is not going to be very helpful.

What do you think? Do you like Google’s new personalized search feature? Or do you think Google has gone too far. Share your opinion in the comments!

Your Ultimate End of the Year Tech Resource!

2011 was a BIG year in technology and social media. We saw new social networks arrive on the scene, old favorites falling to their death. Check out these resources for a recap of all the biggest failures and successes of the year 2011.

Doh! The top 10 tech ‘fails’ of 2011 via CNN

Netflix, Blackberry, tablets that aren’t the iPad. Bad years for all of them. But who had it the worst?

The Hottest New Technologies Of 2011 via Forbes

Smartphones, Tablets, and 3D TV all reached new heights this year. Which do you think has the biggest potential for 2012?

Top 6 Social Media Marketing Trends of 2011 via Mashable

From the rise of daily deals to the launch of Google+, 2011 brought us a whole new wave of digital technologies and marketing platforms increasing the potential for even the smallest businesses to thrive.

The Top 13 Free iPhone Apps Of 2011: iTunes Rewind via Huffington Post

From Groupon, to Skype, to the fan favorite Angry Birds, these are the top iPhone apps of 2011. Think they can hold out and make the list next year?

The Top Tech Trends of 2011 [INFOGRAPHIC] via Alltop

Group Buying, Crowdfunding, and Photo Sharing technologies all made major progress this year. See which apps were among the most popular in their genre.

Things to Watch Out For in 2012

4 Significant Social Media Trends To Watch For In 2012 via Social Media Today

Look out for mobile sites and advanced digital advertising techniques coming to the web in 2012

Pretty Please?: A 2012 Technology Wish List For In 2012 via PC World

You can’t always get what you want. But you can hope. Better battery life for electronics is just one of the many tech advances consumers are hoping for next year.

Five Tech Predictions for 2012 via The Washington Post

Is the social media fad coming to an end? Only time will tell. Will the next big thing come up in 2012?

Google, Facebook Rivalry To Heat Up In 2012 via Computer World

Think the Google and Facebook battle is getting dirty? Well stay tuned because it’s heading towards a full out war!

If you want your business to succeed at the social media game next year, it’s time to sharpen up your skills.
We wish you all a very happy and healthy New Year! Have fun. Stay safe. And take on 2012 with an exciting and positive outlook!
Thanks for reading and all your support!
The ConvoSpark Team

Do You Have a Social Media Plan?

You’ve got a Twitter and a Facebook. Maybe even a Google+. You post occasionally, or maybe just whenever you feel like it. It may seem like just having the pages is going to suddenly gain you tons of fans and customers, but you’ve got to do more than just click “create a page” to see some real results. You’ve got to have a plan. Here are some important things to consider when writing your social media plan.

Who is your target audience? 

Who are you talking to? Is it kids? Adults? Athletes? Social Media Experts? Or total noobs? This is important. It will help you determine what networks you are on, what you need to say, and how you are going to say it? You probably shouldn’t focus most of your energy on Google+ if most of your audience is tweens. Most of them aren’t really there yet. Now if your target is techies and social media junkies, Google+ is probably a good place for you.

What are you trying to accomplish? 

Do you want to gain customers, or simply awareness. Are you trying to sell a specific product directly through your pages, or are you trying to create buzz about an overlying campaign.

How many times per day will you post? 

Post too much and people might think you’re spamming. Post too little and people might think you’re dead. Find the balance that is right for your business.

What will those posts be?

There is a general 80/20 rule of social media. 80% of your posts should be about other people, or things you find interesting. Only 20% should be about you. Kind of shocking isn’t it. That rule can be bent a little bit, but you still have to decide what it is you’ll be posting. What websites will you share from? How many will be replies to fans? Will they be promotions for your business? A lot of this has to do with what your objective is.

When will you post? 

 

You may be sleeping at 4am, but that doesn’t mean all your fans are. Services like Tweetdeck and Hootsuite allow you to preschedule Facebook and Twitter posts so you don’t have to be awake at all hours of the night to service your fans. Post consistently. Someone could miss your post by 30 seconds if your don’t post it at just the right time. Mix it up a bit to make sure you give everyone a chance to catch your posts before they fall off the front page of their timeline.

Who are you going to follow? 

Are you going to after your fans, or do you want them to come after you. Choose who you follow carefully. Don’t just follow random people hoping for a follow back. You’ll come off as a spammer. Especially if your following way more people than are following you.

 

Be prepared to share. Have a plan. What kinds of things do you ask yourself before posting to Facebook, Twitter, or Google+?

 

#NewTwitter Has Arrived

The new features haven’t quite rolled out to everyone yet, but the Twitterverse is already buzzing about the upgrade. Let’s take a quick peek at some of the awesome new features! New Twitter puts more of a focus on you, not just your content. A larger header with your photo and tagline are displayed prominently.   Under the Home tab, you will find your profile picture, Trending Topics and Suggested People to follow on the left side rather than the right, giving it a feel similar to Facebook.

New Twitter Home Page

To take a peek at your Mentions and Retweets, simply click in the @Connect button at the top of the page. The @Connect page is essentially the same as the Activity Tab that rolled out a few weeks ago. In addition to your mentions and retweets, you can easily see who has followed you recently.

More Keyboard ShortcutsTwitter has made it even faster and easier to get around the site. You don’t even need a mouse. Check it out!

Image Courtesy of Mashable

You now have the option to “open” a tweet

This allows you to see the photo or image attached to the tweet. When you open a tweet, it is super easy to see how many times it has been retweeted AND favorited.

Discover New Things About Your Friends

The “Discover” tabs allows you to take a deeper look at what the people you are following are doing. Activity allows you see who your friends have followed recently, what they’ve favorited, and what they’re saying. It’s a nice way to track everything that’s going on in one place.

Browse Interests

One of the coolest new features allows you to find new and awesome people to follow by sifting through different interests you may have. So if you are looking for artists, musicians, or social media experts you can find them in second. You may even discover some new interests!

 

The new Twitter hasn’t quite rolled out to everyone yet, but if you’ve got it, let us know what you think in the comments!

 

3 Great Social Media Campaigns and What We Can Learn From Them

1) Travelocity

Travelocity’s social media presence has exploded with the help of a little blue lawn gnome. Serving as the face of the brand the gnome has his own Facebook Page, Twitter and entire persona. His Facebook page hosts a number of hilarious photos and videos of the gnome in crazy situations like sunbathing, snowboarding, or hot tubbing.

What can we learn? 

Putting a face to the name does wonders. The gnome is personable, recognizable, and extremely memorable. People feel like they are interacting with an actual being rather than just a company logo.

 

2) Hipmunk

Here’s another travel company that knows how to make creative use of social media. In April, 2011 this start up launched a campaign using their own adorable Chipmunk mascot. The campaigned, entitled “Hipmunk Me” allowed Facebook users the chance to have their very own version of the chipmunk. All they had to do was write on Hipmunk’s Facebook wall with a request to “Hipmunk Me!” along with their favorite destination and activity. The first 500 fans got their own personal Hipmunk doing that activity in the location they requested. Here a a few examples:

 

        

What can we learn? 

Give your fans something personal. The personalized chipmunk is something simple you can give your fans that makes them feel special. It’s something they can call their own even if it is just a simple image that probably only took a few minutes to create. It also required users to like the page in order to participate. Doesn’t hurt that the giveaway involves an adorable Chipmunk.

3) Old Spice

In 2010 Old Spice launched an internet campaign centered around the catch phrase “The Man Your Man Could Smell Like.” The campaign features a series of YouTube videos starring Isaiah Mustafa, who would later become known as, “The Old Spice Guy.” To date, the original video (below) has over 30 million views on YouTube. Shortly after, the brand launched the “Old Spice Responses” campaign. The Old Spice Guy created personalized videos for bloggers who had written about him in the past and responded to fan questions and comments on Twitter.

 

What can we learn?

Pay attention to your fans and they will do the work for you. The Old Spice Responses campaign showed people that Old Spice was paying attention to its fans. They took the time to interact with fans and engage them with the brand. As a result, the fans talked. Not just back to the brand, but to their fans. They shared videos and tweets and from Old Spice, causing them to go viral and reach an entire new audience that might not have discovered them on their own.

 

 

Location Based Applications. The Good and The Bad.

Communication today has gone far beyond just picking up a phone to say hello. We live in a world where at any moment you can log on to the internet and find out everything your friends have been up to in the past week, even years. The advancement of mobile technologies has allowed us to not only see what our friends are doing, but find out exactly where they are at any given moment. Applications like FourSquare and the iPhone’s new Find My Friends App, just announced at Apple’s October 4th Keynote address, allow users to share their exact location with social networks, or anyone else with the application. To some, this is an essential tool, to others, it is terrifying. Let’s take a look at both sides of the argument.

 

 

The Good

Business

These applications have the potential to bring about a wealth of business opportunities. By sharing their check-ins on social networks, your business is given a good deal of exposure to people who may have otherwise not heard of it. Users can also write in tips and recommendations for all of the locations they visit. FourSquare allows business to provide special deals and offers to people who check in at their location.

Meet Up With Friends

Looking to hang out with friends? This is a great way to find friends that might be near you. Let your friends know you’re hanging out at the Starbucks on University Blvd, they just might decide to meet up with you. Trying to meet up with a friend at the mall, but can’t find them? Open up your Find My Friends app and find out exactly where they are.

The Bad 

Safety

Is it really the best idea to publicly announce when you’re not going to be home. Sure there’s privacy settings, but so many people don’t even realize the dangers of telling people exactly where you are. It’s essentially a stalkers dream if you don’t pay attention to what you’re revealing. The website PleaseRobMe.com aims to raise awareness about how you may be putting yourself endanger of being robbed by telling the world when you will be out of your house.

 

What do you think of these services? Do you use them? Do you keep your check-ins public or private?

 

A Sneak Peek of Facebook Timeline

It’s been a big week for Facebook! At their f8 conference on Septemeber 22, they revealed some major changes that are going to be coming to the site within the next week. The update causes the biggest stir of them all? Facebook Timeline. Here’s a quick video showing you what to expect from this innovative new update!

Looks a bit different, eh? Facebook Timeline is  built not only to show your friends what you are up to today, but to tell all the stories of your life.You can go back and edit your timeline, adding in experiences and photos from events that happened before Facebook was even created! Facebook has created somewhat of a digital scrapbook for you to document your life. Don’t want to go back and fill in the blanks? The great thing is, you don’t have to! You can continue using Facebook to chat and communicate with your friends as you normally would, now you just have the improved ability to go back in time and view your past events and conversations!

Wanna try out the new timeline before it’s launch on September 29th? You can do so, but checking out these instructions!

Have you tried it out yet? Let us know what you think. Waiting until the official release? What’s your opinion from the preview?

 

Getting Everything Done! A Quick Guide to Social Media Efficiency

We’ve talked a lot on this blog about using social media to promote your product or business, but it’s no surprise that that information is useless unless you have an actual product to promote. You want to be able to dedicate as much time to development and creation within your business as you can, but at the same time, you can’t just let it sit around without anyone talking about it! You want to get the word out, but you don’t want your core aspects of your business to suffer. So here’s a few tips to help you manage your social media efficiently, giving you more time focus on what makes your business so great in the first place!

1) Schedule your posts ahead of time

With tools like Buffer, Hootsuite, and TweetDeck, you can preset when you would like to send out posts to Twitter, Facebook or LinkedIn. At the beginning of the day, decide what you would like to say when and the app will do the work for you. You don’t have to worry about deciding what to tweet all day!

2) Use social media management tools to view all your profiles at once

It can be a bit time consuming to visit so many different social networks, but when you’re using tools like Hootsuite and Tweetdeck, you can not only schedule your posts ahead of time, but manage all your profiles from one place. It cuts down on loading time, and you can view and respond to all of your messages from one application.

3) Keep a stockpile of idea

Feeling uninspired? Spending a lot of time just sitting and thinking? Keep a list of ideas handy so when you go to write your next blog post, instead of sitting around thinking about what to write, you have a bunch of options to choose from. Write ideas down as they come to you so you can cut downA on brainstorming time. Next time your ready to work, open up your list and take your pick!

4) Keep an editorial calendar

The most important benefit of keeping an editorial calendar is that it keeps you on your toes. Putting a publishing date on your calendar makes it seem like it’s set in stone. It prevents you from making excuses not to post because you’ll feel like you have to. Also, by having a solid schedule you will be more organized and better prepared to fit in your other tasks around it. And like keeping an idea stockpile it saves you hours of brainstorming because what you need to do is right in front of you!

What do you do to keep you social media management more efficient? Have any tools or tricks that you have found successful? Share them in the comments!

 

HOW TO: Make Your Product or Site More Social

Whether you’ve got a game a blog or any sort of website, adding a social aspect to can greatly improve the user’s experience by allowing them to enjoy your product with others and share their experiences. There are a lot of pretty simple ways to integrate a social aspect into your product and here are a few of the most common.

1) Facebook social plugins

By inserting a simple code into your webpage, you will instantly create a new way for you website users to interact not only on your site but on Facebook as well. The most common of the Facebook plugins is the Facebook Like Box or Button. These feature allow users to “like” your business’ Facebook page right from your website as well as allowing them to see which of their friends have liked the the page too!

2) Easy sharing

This one is incredibly important for anyone trying to gain presence online. When you find something cool you want to share it with your friends, right? Well, so do your fans. The easier you make it to share your content, the more likely your fans are to do it. This can be achieved by the simple addition of a like button and Twitter share button at the bottom of the page. Plenty of other sites provide share buttons to submit to their sites as well including Digg, StumbleUpon, Reddit and of course the new Google +1 button.

3) Message Boards and Chat

What more social can you get than letting your fans have actual discussions about your product!? If you’ve got a blog or even a game adding a message board or chat window greatly increases the users social experience. Users can learn from each other, give each other tips, will be more engaged with your brand and most importantly, spend more time on your site!

4) Allow users to log in through Facebook or Twitter

If your business provides a website or service that fits well within the social atmosphere, make it easier for your customers to log in via Facebook or Twitter. It eliminates the need for them to create a new username and password and fill out a bunch of forms. Plus it makes it a lot easier for them to share the content on your site! Both Facebook and Twitter make this very easy using an API that can be found on their respective development sites.